Do Good and Get Caught
“You can’t build your reputation on what you’re going to do.”
– Henry Ford
“Do good and get caught,” is my five-word definition of effective brand-building for companies, organizations and people.
We all know what happens when we do bad - we eventually get caught. But how do you effectively get caught for doing the right thing? There’s an art to it, as well as a fine line never to cross: Don't do good deeds just to win points. If you do, people will see through it and your efforts will backfire.
We all know the phrase, “Your reputation precedes you.” We visit a website and conduct a search before we meet in person. Your LinkedIn profile is often a top search result when you Google your own name.
If you’re a good person, your reputation works for you. And if you’re a bad person, well, your bad reputation will follow you everywhere in our small, interconnected world. You kinda need to simply leave town.
So, show up. Do the right thing for all the right reasons. Help people without an expectation of a direct payback. It’s both authentic and rewarding. Your positive reputation will surely follow Our reputation is simply the cumulative impact of all of our deeds and accomplishments.
We don’t build reputations with words. Our actions — not our promises — define our reputations, especially when you get caught.
I have been privileged to witness the value of doing good from many amazing people in my life, but it took Shirley and Barnett Helzberg to teach me deeply about the value of getting caught. They are both angels in KC. They are extremely generous.
They believe that putting your name out front for philanthropy demonstrates your personal leadership and commitment, and helps encourage others to follow. We now have the Sobela Ocean Aquarium, Helzberg Hall at the Kauffman Center for the Performing Arts, and Helzberg Penguin Plaza among many other examples.
Instead of anonymous gifts (which are also deeply appreciated and appropriate in certain situations), the Helzbergs are visible leaders. The entire Corporate Social Responsibility (CSR) movement has proven that organizations that "do good" enjoy better business success. This approach is increasingly important as our workforce grows ever younger.
Rabbi Hillel said, “If I am not for myself, who will be for me? If I am not for others, what am I? And if not now, when?” Do the right thing, authentically and for the right reasons. And then get caught.
My work is often behind the scenes helping my clients become heroes. I like to leave my ego at the door while others get the spotlight. Except for philanthropy. Shanny and I are fortunate to be able to help others. We like getting caught for helping repair our world.
Onward.