May 18, 2017 • Morningstar Communications • News
Hallmark Business Connections, a client of Morningstar Communications, will present at the upcoming industry events:
- CXPA Insight Exchange: On May 17, Hallmark Business Connections’ director of customer engagement Rhonda Basler and Kansas City Power & Light’s Erica Penner will present “Creating Moments That Matter” at CXPA Insight Exchange 2017. Attendees will learn the basics of emotion and its impact on customer experience.
- Bloomington-Normal Human Resource Council: On May 23, Jonathan McClellan, Hallmark Business Connections’ director of employee recognition, will present on simple practices and procedures for engaging employees and creating a sustainable culture of recognition.
- Kansas City Compensation and Benefits Association: On June 15, Jonathan will share how to tap into the full potential of recognition to engage, align and inspire your employees.